Service Reviews

About Feefo

Honest

Feefo will only invite genuine customers who have bought from the site to leave feedback. This ensures that the feedback you read is from real consumers who provide valuable information and is not written by clever marketing people to make the company look better than they are.

Unbiased

All feedback received, both positive and negative, is displayed publicly on the Feefo website. Whilst it is wonderful to get glowing reviews, consumers accept that not every company gets it right every time and a company can be measured on how good they are by the way they respond to their clients when things dont quite go perfectly.

Independent

Feefo is a wholly independent company, established to provide an opportunity for e-commerce businesses such as to outsource the role of collecting genuine customer feedback about the overall service experience and the quality of the products purchased. None of the feedback received is manipulated or edited to favour the retailer what we receive is what is displayed.

Service Reviews

★★★★★
28-Feb-2021
Trusted Customer : Excellent products that really work. Customer care first class with advice with rapid response to questions. Fighting a moth infestation is a war and needs all the understanding of the priblems and the kindly help that was given.
★★★★★
23-Feb-2021
Trusted Customer : Excellent product and fast service
★★★★★
09-Feb-2021
Ewan Cameron : Easy to use website,excellent choice, efficient service
★★★★★
07-Feb-2021
Trusted Customer : Products arrived very quickly and good instructions. Such a strong anti tamper lid that we had great difficulty in opening the bottles to attach the spray tops but got a strong chap to help us!
★★★★☆
22-Jan-2021
peter hodgson : only them a few weesks so dont knlow
★★★★★
31-Dec-2020
Bob Yerbury : Delivered promptly and product very effective
★★★★☆
18-Dec-2020
Trusted Customer : Sending a moth prevention product that was easy to use
★★★★★
16-Dec-2020
Christopher Jones : Good product and in place; hoping is going to work!
★★★★☆
15-Dec-2020
Trusted Customer : Service was quick and efficient.Product very effective definitely recommended.Easy to order too.Will use again if necessary.
★★★★★
13-Dec-2020
James DERRICK : Excellent service; many thanks.
★★★★★
07-Dec-2020
Trusted Customer : Efficient as ever, quality products for a frustrating ongoing battle & good advice
★★★★★
05-Dec-2020
Linda Hall : How very easy the web-site is to use and the ordering couldn't have been simpler. I have used moth prevention before, I really love their products, they are both effective and good value for money.
★★★★★
30-Nov-2020
Kevin Amis : Great service, great product that works really well.
★★★★★
23-Nov-2020
Leslie Brandon : worked ok but did little to rid the flies.
★★★★★
19-Nov-2020
Patrick Mulcahy : The products work, especially the Pheromone traps, unlike another well known brand. Service is good and the products arrive promptly.
★☆☆☆☆
19-Nov-2020
Trusted Customer : Was damp and did not light
★★★★★
18-Nov-2020
Trusted Customer : Delivered very quickly Information contained in the parcel was very informative with detailed instructions on the use of the treatment
★★★★★
18-Nov-2020
Simon Tudor-Price : Captures and kills the little blighters
★★★★★
12-Nov-2020
Trusted Customer : Fast delivery. Expert service. Reliable product. Effective in preventing pest infestation growth. Would recommend for domestic use in small to medium sized homes/ flats or rooms.
★★★★★
11-Nov-2020
Martinette Ferreira : Their customer service is very good and replaced a faulty product as soon as they were informed.
★★★★★
09-Nov-2020
Trusted Customer : Easy to navigate the website and the product is perfect, delivered promptly
★★★★★
08-Nov-2020
Trusted Customer : Efficient and prompt service.The merchandise was in stock and delivered on time as promised.
★★★★☆
08-Nov-2020
VALERIE M LEES : There were a couple of glitches in the original order an return process ( things that can easily go wrong ) however the customer care service was faultless ; speedy and polite. Everything was resolved very quickly so no hesitation in recommending the efficiency of the on line service. Not used the products yet but imagine they’ll do what it says on the label !!
★★★★★
05-Nov-2020
Trusted Customer : The products really work. The website is easy to use and delivery of products is swift.
★★★★★
05-Nov-2020
Trusted Customer : Quick service
★★★★★
28-Oct-2020
Trusted Customer : Good prompt service with clear instructions on what to do and we are now moth free so that's great
★★★★★
26-Oct-2020
Trusted Customer : Easy website to use and super fast delivery Many thanks
★★★★★
21-Oct-2020
Sue A : Excellent service. Product arrived promptly in the post.
★★★★★
19-Oct-2020
Vicki Madeley : Ordered and arrived when they said it would.
★★★★★
16-Oct-2020
Sue Bond : An excellent product. Easy and safe to use.
★★★★★
12-Oct-2020
Trusted Customer : —————————-
★★★★★
06-Oct-2020
Jeff Rogers : A quick and speedy delivery!
★★★★★
29-Sep-2020
Trusted Customer : I have used this product several times, both for carpet moth and in my wardrobe. They appear to be effective at catching the male moths, thereby preventing reproduction.
★☆☆☆☆
25-Sep-2020
Dorothee Glover : Service was good
★★★★★
24-Sep-2020
Anne Knight : Good products as usual but becoming rather expensive.
★★★☆☆
20-Sep-2020
Mathilda Fraser : Moths returned within 10 days
★★★★★
19-Sep-2020
Trusted Customer : I didn't think we had a particularly numerous moth population, spotted a few flying about - but put these traps out and oh my days that is a lot of clothes moths.
★★★★★
08-Sep-2020
Trusted Customer : Fast and efficent
★★★★★
03-Sep-2020
Trusted Customer : Had carpet moths tried some cheap general bug killer to no avail did some research online and came across moth prevention ordered the prevention spray very quick delivery moths gone many thanks.
★★★★★
31-Aug-2020
Trusted Customer : Prompt sevice, product as described. No staining on carpets or curtains
★★★★★
30-Aug-2020
Sabrina Carlotti : High quality items which did exactly what I needed, sorted my moth problem in no time at all, and even had items to use to prevent a reoccurrence. Fast delivery, fair prices, highly recommended company!!
★★★★☆
25-Aug-2020
Trusted Customer : The servicd was good and arrived quickly. I am unable to rateproduct as only time will tell if they do "what written on the label.
★★★★★
23-Aug-2020
Diana Marchant : Prompt delivery and informative website.
★★★★★
22-Aug-2020
Trusted Customer : Fast and efficient service. A product which was ideal for purpose
★★★★★
21-Aug-2020
Trusted Customer : Fast delivery. Very effective in trapping clothes moths.
★★★★★
16-Aug-2020
Neil Garrod : Great product, does what it says on the tin. Still have the sticky pads to use and expect them to deal the final blow for any possible remainers.
★★★★☆
13-Aug-2020
Trusted Customer : The products arrived quickly and the instructions were clear. So far no moths in the trap, I'm reserving 5th star to see if the followup treatments keep them away
★★★★★
10-Aug-2020
Trusted Customer : Prompt response to my query and delivery. Would use this company again.
★★★★★
09-Aug-2020
Trusted Customer : Good info, useful reviews, easy ordering and quick delivery
★★★★★
06-Aug-2020
Lee Knights : Brilliant and it works. Highly recommended. If you have a moth prob, buy with confidence.
★★★★★
04-Aug-2020
Trusted Customer : The best product by far on the market
★★★★☆
04-Aug-2020
Trusted Customer : Works well.
★★★★☆
03-Aug-2020
Simon Bard : It appears that their solution is the one that really works. I tried a number of the other products but none of them caught the month
★★★★★
02-Aug-2020
janos korn : prompt, clear and full information regarding product and delivery
★★★★★
02-Aug-2020
Trusted Customer : Website easy to use. Prompt responses, good communication updating status or order, timely delivery of product. Also, product works well.
★★★★★
01-Aug-2020
Trusted Customer : Easy to use website-quick, efficient service
★★★★★
30-Jul-2020
Trusted Customer : Their products really seem to work. I've been fighting carpet moths for a while. The traps are the only product getting the job done. Shopping and delivery were uneventful.
★★★★★
29-Jul-2020
Denise Fedor : So pleased with moth-prevention!...unbelievable the amount of moths that it attracts!..
★★★★★
28-Jul-2020
Dave S. : I tried other brands, but found this product to be the most effective
★★★★☆
27-Jul-2020
Nancy Shafee : Product arrived swiftly and met expectations
★★★★★
26-Jul-2020
Trusted Customer : All good. Thank you.
★★★★★
26-Jul-2020
Jill McCreedy : Great product easy to order delivered quickly and clear instructions on how to use
★★★★★
25-Jul-2020
Rugfood : Amazing service-have received information on how to use product, followed by a check-in to evaluate how the product is working for me plus tips on how to get the most out of product if moth capture was not robust. REALLY unusually encouraging and personal treatment. THANK YOU!!
★★★★★
24-Jul-2020
Mary Goldsberry : MothPrevention mailed the refills I ordered promptly. They were sent from a place about 4 hours driving time from my home. USPS finally delivered them 8 days later. On the Post Office’s website I could see that my package was in town. It took the 8 days to deliver it while the package was sent from one post office to the next. However, keep in mind that the post office wasn’t necessarily at fault. Remember, President Trump wants to privatize the post office. He has reduced the money they have to work with by forcing them to pay benefits years in advance. Plus, he put a person in charge of tge Post Office with no experience. So, MothPrevtion: Huge thumbs up. White House, thumbs down.
★★★★★
24-Jul-2020
Trusted Customer : Evrything OK
★★★★★
23-Jul-2020
Ron Shuping : The traps are odorless, easy to mount and THEY WORK! No more moths thanks to Moth Prevention! Ron, NC
★★★★☆
22-Jul-2020
Trusted Customer : My big problem was getting the top off the flying insects bottle so that I could attach the spray arm - had to call in my son. Instructions were clear and the smoke 'bomb' extremely effective. Time will tell whether I have got all the little blighters. They have eaten quite a chunk of carpet, The room is little used.
★★★★★
22-Jul-2020
Ruth S : the moth trap fills me with confidence. i have tried other traps but this is the one that catches them.
★★★★★
21-Jul-2020
Trusted Customer : I have used this company for a number of years now . The products work well , keeping my clothes protected from moths. I have used all of their products at different times. I find the sprays and the smokers particulary useful as back up to the wardrobe hangers and drawer blocks. Orders arrive very quickly too.
★★★★★
20-Jul-2020
Alison Brooker : The midi fumer arrived quickly with very good and easy to read instructions.
★★★★★
20-Jul-2020
Trusted Customer : I will buy from Moth-Prevention again as they have bee quite reliable
★★★★★
20-Jul-2020
Dale Curtis : Easy to use website, good quality products and detailed use instructions.
★★★★★
20-Jul-2020
Trusted Customer : The moth traps were absolutely brilliant. They have cleared the problem, which was long term and extensive through the house. Fast efficient service. ......thank you for this solution.
★★★★★
19-Jul-2020
Trusted Customer : well done the spray worked wonders. I will most certainly us it again if the need happens again.. Have already told my family about it ,
★★★★★
18-Jul-2020
Trusted Customer : Yes the moth prevention service worked very well. You need to follow the instructions to the letter and hey presto it eorks
★★★★★
17-Jul-2020
James Abbott : These work on the moths in our house. Others we have tried attracted zero moths.
★★★★★
16-Jul-2020
Trusted Customer : Ease of ordering print delivery
★★★★★
16-Jul-2020
Trusted Customer : . They are a brilliant firm, cannot beat them on advice given and also the incredible quickness of delivery especially with so many delivery problems during lockdown. A really good company to deal with. Thank you.
★★★★★
15-Jul-2020
Patrick Mulcahy : Very good products. Moth traps infinitely better than Rentokil ones, used at the same time.
★★★★★
13-Jul-2020
Trusted Customer : Product was as advertised. It worked very well. Delivery was prompt.
★★★★★
13-Jul-2020
Trusted Customer : traps arrived as promised, took a day or tow to see results, they are continue to trap the male moths - hoping this solves the infestation along with the other methods
★★★★★
13-Jul-2020
Trusted Customer : Always reliable, although rather expensive.
★★★★☆
13-Jul-2020
Trusted Customer : good after sales service when seeking advice
★★★★★
12-Jul-2020
Christopher Sweet : The fumer seemed to rid us of the little blighters after spraying the carpet with Moth Expert Spray. We shall have to see if it is a permanent solution.
★★★★★
12-Jul-2020
Trusted Customer : This is amazing!
★★★★☆
11-Jul-2020
Trusted Customer : I have already given you a review - this is my second order of this product
★★★★☆
11-Jul-2020
Patrick Cornwell : Good thanks. That’s all
★★★★★
07-Jul-2020
Kathleen Bass : Put one of traps in a closet where I thought there was no moth activity. Caught 15 in one day’s time.
★★★★★
07-Jul-2020
Trusted Customer : Item was delivered a couple of days after the order was placed, was easy to put together and appears to be doing the job.
★★★★★
07-Jul-2020
Trusted Customer : this has been the only product which has worked for me (I have tried several other pheromone products with no results.)
★★★★☆
07-Jul-2020
Florence Hodgson : Very quick service
★★★★★
06-Jul-2020
Mrs Linda Connell : I have a moth problem this year and hired a professional exterminator to help. They gave me moth traps to no avail. So I order your traps and was very happy that they catch numerous months after only a few days. I showed my exterminator and he was shocked at the comparison. We have many wool Persian rugs that attracted them. Thank you. I will order many more traps.
★★★★★
05-Jul-2020
Mary Collins : I think these traps will be far superior to others I have purchased in the past. These were recommended by my exterminator. A little early to know if they are working although as soon as they were taken out of the package, the little moths started flying around!!
★★★★★
05-Jul-2020
Trusted Customer : This is the third order from Moth Prevention. These traps work better than the many others that I have tried. Best product on the market as far as I can tell.
★★★★★
04-Jul-2020
Jon Cade : Produce works great have used only these for years kept us well informed
★★★★★
03-Jul-2020
Trusted Customer : Quick delivery. Traps are working well, attracting and capturing many moths.
★★★★☆
02-Jul-2020
Ray Deeks : Fine and quick but my plastic holders are slightly too tight
★★★★★
01-Jul-2020
Trusted Customer : Delivered on time, product as advertised. Unnfortunately dont seem to do anything...the moths hide in the blocks.
★★★★★
01-Jul-2020
Veronica Morriss : Excellent service, quick delivery and would certainly recommend.
★★★★★
30-Jun-2020
Trusted Customer : Good product, timely delivery. Instructions for using the spray should be on a separate sheet in a larger font, though.
★★★★★
30-Jun-2020
Sal Bruno : Great product
★★★★★
27-Jun-2020
Trusted Customer : These are the only moth traps that work. I have tried everything on the market.
★★★☆☆
27-Jun-2020
Trusted Customer : They ship and arrive within a week which is nice, but I wish I could still get them on Amazon using my ptrime account, that only takes two days.
★★★★☆
26-Jun-2020
Trusted Customer : Provided good standard service. Nothing outstanding but good service as every company should provide.
★★★★☆
25-Jun-2020
Trusted Customer : Items were as ordered, and arrived promptly. Unfortunately, the items don't seem to have had any effect on the moths - my moths seem only to attack carpets - traps are probably for clothes moths.
★★★★★
24-Jun-2020
Trusted Customer : Killed clothes moths efficiently. I try to use it regularly to keep the moths at bay in an old house
★★★★★
23-Jun-2020
Trusted Customer : Pleased to say that it worked as they said it would. Much better solution - though long-term - than other recommendations. Their follow-up is helpful and delivery was fast and easy.
★★★★★
22-Jun-2020
Trusted Customer : They were helpful on the phone. Delivery was very quick.
★★★★★
21-Jun-2020
Sara : Hi the service is very good but not quite got rid of the moths yet
★★★★★
20-Jun-2020
Trusted Customer : Good product , have purchased before. We do not have a moth problem , just purchased just in case . Thanks
★★★★★
18-Jun-2020
Trusted Customer : Excellent in every way.
★★★★★
17-Jun-2020
Roger Perrin : Good product quicly and efficiently delivered
★★★★★
15-Jun-2020
Trusted Customer : Responded well to queries and resolved a couple ofproblems quickly
★★★★★
15-Jun-2020
Trusted Customer : Quick deiivery and easy to use
★★★★★
14-Jun-2020
Trusted Customer : Fast deliver
★★★★☆
14-Jun-2020
Trusted Customer : Collected lots of moths, but after three weeks still quite a few crawling around the carpet, even with three traps in the room.
★★★★★
14-Jun-2020
Trusted Customer : Excelllent service, fast delivery and would recommend the products.
★★★★★
13-Jun-2020
Robert Pace : While cleaning my wardrobes during the national pandemic, I discovered several very expensive cashmere sweaters had moth damage. I believe the damage was older, but did not want to take chances with my luxury suits, jackets & shirts. I found Moth Prevention online & researched. Purchased traps & refills, arrived quickly. I thoroughly followed directions & placed traps in key locations. To date nothing in the traps yet (30 days). I was not expecting to find moths, I purchased for FUTURE protection & peace of mind of controlling infestation. I recommend this product.
★★★★★
12-Jun-2020
Mary Corda : Excellent. Item arrives swiftly and exactly as ordered.
★★★★★
12-Jun-2020
Trusted Customer : Products arrived quickly and, two weeks after treatment, no sign of moths. Treatment included hoovering, bombing and spraying round the room parameters.
★★★★★
11-Jun-2020
Linda Caven : Excellent service
★★★★★
10-Jun-2020
MONYEL MIGUEL : Product arrived on time and as described. Fast and effecient service.
★★★★☆
10-Jun-2020
Trusted Customer : Quick service
★★★★★
09-Jun-2020
Steve Orlich : Excellent product and quick delivery with good communication the whole way!
★★★★☆
08-Jun-2020
Trusted Customer : These traps do catch these pesky moths but if you have a house you do need a lot of them tp cover the whole house at least 6
★★★★★
08-Jun-2020
Trusted Customer : Quick service.
★★★★★
08-Jun-2020
Derek Pearson : The delivery and the product were both first rate, I couldn't ask for more.
★★★★★
07-Jun-2020
Andrew Clive : I received the delivery in North Yorkshire within 24 hours of giving the order. A remarkable achievement particularly in the time of lock-down from Covid-19.
★★★★★
07-Jun-2020
Fiona Macdonald : Brilliant product and fast efficient delivery
★★★★★
07-Jun-2020
Trusted Customer : The most informative and with amazing follow-up.
★★★★☆
07-Jun-2020
Trusted Customer : Would have gotten a 5 if instructions on assembling/installing were included.
★★★★★
07-Jun-2020
Anne Braithwaite : Service good, now need to catch the moths!
★★★★★
06-Jun-2020
Trusted Customer : Excellent and worked
★★★★☆
06-Jun-2020
Josephine Power : quicker despatch would have been better.
★★★★★
06-Jun-2020
Diana Millerick : The product arrived quickly and the directions were easy to follow. The design of the trap blends in to the space where I put them. Success almost immediately. Plan on ordering more! Wish I had known they existed years ago!
★★★★☆
06-Jun-2020
Trusted Customer : Took a while to arrive, but this could be due to current postal service overload. Feel that product is a little overpriced.
★★★★☆
06-Jun-2020
Trusted Customer : Yes. I would recommend these traps.
★★★★★
04-Jun-2020
Carol Farrow : Great service
★★★★★
04-Jun-2020
C Smith : I sent for the moth prevention kit because I was finding the occasional small moth circling the bedroom light at night or fluttering about in the kitchen or hall when we awoke in the morning. I couldn't find where they were coming from but I didn't want to risk an infestation. The pack came with 3 easy to construct moth traps and since installing them I haven't seen a single moth. I have no idea where they've gone but it can't just be a coincidence!
★★★★☆
04-Jun-2020
Trusted Customer : The product was sent promptly, and well packaged. The items were as ordered with clear instructions.
★★★★★
03-Jun-2020
Kenneth Best : Always fast delivery. Exactly as ordered and no problems.
★★★★★
03-Jun-2020
Mr. Charles MacKinnon : the strips seem to work, there have great customer service
★★★★★
01-Jun-2020
Donald Headley : Better than any other I tried
★★★★★
31-May-2020
Carole Moore : The product I purchased works extremely well, Delivery was timely t herefore happy customer
★★★★★
30-May-2020
Trusted Customer : They supplied me with the correct goods
★★★★★
29-May-2020
Dorothy Feldman : I think so highly of the carpet moth traps that I made a video testimonial.
★★★★★
29-May-2020
Pamela Powers : Fast shipping and was very easy to order online.
★★★★★
29-May-2020
Trusted Customer : Easy to use website. Query answered promptly and helpfully, parcel arrived well packaged and as speedily as the lockdown post allowed. Thank you!
★★★★★
29-May-2020
Valerie Davies : The order arrived very promptly, I was warned when it would arrive and they WORK - already many moths caught!!
★★★★★
28-May-2020
Trusted Customer : Fast service. Effective product.
★★★★★
28-May-2020
Crispin Lee : Easy to order and prompt delivery.
★★★★★
28-May-2020
Trusted Customer : Yes would recommend to others
★★★★★
26-May-2020
Trusted Customer : these are very good
★★★★★
25-May-2020
Cheryl Buddington : These moth traps work VERY well - I am actually optimistic that I can get rid of the cloths eating moths!
★★★★★
24-May-2020
Trusted Customer : Quick, easy transaction. Item came really quickly in the post too.
★★★★★
23-May-2020
Trusted Customer : Quick and efficient
★★★★★
23-May-2020
Trusted Customer : Great for determining if u hv moths
★★★★☆
21-May-2020
Helen Dawson : The company sent the wrong powder initially, but as soon as I emailed them, they apologised and sent the right one straightaway. Service on both occasions was quick.
★★★★★
20-May-2020
Barbara Vilutis : They really work. The refills are out of stock. When will they be available?
★★★★★
20-May-2020
STEVEN CHABALIK : service was excellent as was the product.
★★★★★
20-May-2020
Trusted Customer : Easy checkout, fast shipping. I came directly here vs. Amazon because the price and ship cost was the same if not cheaper than elsewhere. Also I'm trying to shop Amazon less.
★★★★☆
20-May-2020
Trusted Customer : Yes would use again
★★★★★
20-May-2020
Trusted Customer : Would recommend this company. Good communication.
★★★★★
19-May-2020
Trusted Customer : Delivery effective and timely. Didn’t get rid of all moths - most of them, but we are still seeing some.
★★★★★
19-May-2020
Caryl Travess : Very fast transaction.
★★★★★
19-May-2020
Trusted Customer : Easy to order, informed staff who were very helpful previously, I would order again from them if need by.
★★★★★
18-May-2020
Trusted Customer : great product, fast service, decent price. Thanks.
★★★★★
17-May-2020
Trusted Customer : Good service and delivery
★★★★★
17-May-2020
Carol Solomon : this is a great product, the best for capturing moths.
★★★★★
17-May-2020
Steven Kladstrup : I've used moth traps from ANOTHER COMPANY whose directions were so bad that I was misled into removing a little disc from the trap that I later realized was the component that contained the pheromone/moth attractant. The traps themselves had a nice, innovative design that I appreciated, but the illustrations in the directions that accompanied them were just wrong and misleading, ultimately leading me to deploy a bunch of their traps that didn't work. And on top of that, when I did deploy them correctly, they worked only okay. Again, these were traps from ANOTHER COMPANY. The traps from Moth-Prevention.com provided a FAR SUPERIOR experience. There was nothing misleading or vague about how to use them, and the moment they were deployed, the moths literally came running. I'm serious. I deployed nine traps in multiple spots in my house, and in 3/4 of the cases, as I was setting each trap in a chosen spot, I saw a moth, previously hidden out of sight, come flitting around, obviously attracted by the trap. It was like flipping a switch and watching the result in real-time. After only a few days, a ton of moths had been trapped, and the problem has been dealt with. Successfully! So I give two thumbs up to Moth-Prevention, and I recommend them enthusiastically to anyone with a moth problem.
★★★★★
17-May-2020
Trusted Customer : The traps were attracting moths before they were even unwrapped! Service was fast. Can't get the stuff to kill the moth, due to n95 masks not being available. Thus, i don't know how that product works...I wonder about it anyway, because I have indoor cats.
★★★★★
14-May-2020
JamesB : As is typical for this company, the customer service is at the top of those internet businesses I patronize. Better than Amazon, or Best Buy or several others. They do try, but this company and Nuts.com are among the best. The website is easy to navigate and their response time is less than 24 hours. I have been a repeat customer 4 times. Their product is also the best I've found for this product type.
★★★★★
14-May-2020
Dorothy Feldman : Excellent product, superb customer service
★★☆☆☆
14-May-2020
Sharon Gujral : Arrived reasonably quickly
★★★★★
14-May-2020
Trusted Customer : very good.
★★★★☆
14-May-2020
Trusted Customer : All products arrived in a timely manner. Did not get a reply to my phone call with a query though.
★★★★★
14-May-2020
Trusted Customer : Great service & products worked pretty good.
★★★★★
13-May-2020
Trusted Customer : As usual, on time and what I needed.
★★★★★
13-May-2020
barbara coon : Great product. Really works!
★★★★★
13-May-2020
Jackie MacDonald : These traps work!! Our pesticide company recommended them, will use again if needed.
★★★★★
13-May-2020
Trusted Customer : Yes I would recommend them again
★★★★★
13-May-2020
Trusted Customer : quick and efficient service.
★★★★☆
12-May-2020
Trusted Customer : The traps are very effective at catching both types of moths. My only complaint is that the sticky strip that makes the trap adhere to the box tends to come unstuck.
★★★★★
12-May-2020
Susan McCall : I've been using them for years in a long struggle with moths.Am slowly getting the better of them.You always ship your fab product fast but really need a supply of new boxes to put pheromone board in.
★★★★★
12-May-2020
Carol Felter : very prompt service - great product
★★★★★
12-May-2020
Elizabeth Roberts : Every time I have purchased from them the delivery has been correct and swift.
★★★★★
12-May-2020
Trusted Customer : Everything! Very speedy , no problem and excellent product. Think I am definitely winning the moth battle.
★★★★☆
11-May-2020
Phillip Jacobs : So far they have pretty effective. Delivery was prompt.
★★★★☆
10-May-2020
Trusted Customer : Very quickly after I put them in various location I saw activity. Many of these type of products just don’t work but so far I am pleased with the immediate results, catching these nasty little creatures.
★★★★★
10-May-2020
Ron Hickman : These little trap way outperform others that I've used. Great value!
★★★★★
07-May-2020
Trusted Customer : Excellent service. Order arrived on the date promised and the product appears to have worked. So far there has been no more evidence of moths since I used it. I will keep monitoring my carpets.
★★☆☆☆
06-May-2020
John Garrod : Nobody answers the telephone. Dispatch and delivery is slow by comparison to others in the marketplace.
★★★★★
06-May-2020
Trusted Customer : Order delivered promptly and over the past couple of years using their products the few remaining moths around haven't been able to produce any evident damage to out clothes/fabrics.
★★★★★
05-May-2020
Maurice West : Simple and straightforward ordering process and prompt despatch and delivery. Effective products.
★★★★★
04-May-2020
Kay Brown : Clear advice given with the product, as well as protective mask and gloves
★★★★☆
04-May-2020
Susan Danby : I have used these sticky cards before and they are brilliant. I ordered refills as well as new cardholders to put more around the house in advance of the carpet and clothes moths this year. We shall see if they are effective again. I am sure they will be.
★★★★★
03-May-2020
Trusted Customer : prompt delivery . Every item was described in detail making it easy to chose what I wanted.
★★★★★
02-May-2020
Ron Shuping : These strips really work! They collect pantry moths quickly and aren't as conspicuous s larger white ones. Well done.
★★★★★
01-May-2020
Trusted Customer : I gave them full marks for the website which is clear ,the order form ,and the swift answer to my questions.Finally the prompt and efficient delivery .Having a moth infestation is not easy at the best of times but unnerving in lockdown .
★★★★★
01-May-2020
George Kennett : Would recommend this product 100 %
★★★★★
01-May-2020
Trusted Customer : The online ordering is easy and quick and delivery was within the time stated.
★★★★★
30-Apr-2020
Trusted Customer : First time ordering and was really happy with the service. Order arrived within a week which, given the current delays on postage, was a happy surprise.
★★★★☆
30-Apr-2020
Rosemary Ewing : The spray is great!
★★★★★
29-Apr-2020
jennifer williams : We have been ordering from Moth-Prevention for several years and it is easy and fast. Best of all the moths traps work!
★★★★☆
29-Apr-2020
Trusted Customer : The product was recommended, easy to order, came efficiently and have hardly used it yet so cannot really make a judgement.Waiting for the moths to show, although this year, because of the lock down I have had time to give them a good thrashing and may be have killed them off before they could get started. Your spray is very useful for cupboards and difficult places to get to where moths usually lerk.
★★★★★
27-Apr-2020
Trusted Customer : Excellent service.
★★★★★
27-Apr-2020
Trusted Customer : I was impressed with the prompt and efficient response to my order.
★★★★★
27-Apr-2020
Trusted Customer : Easy ordering and payment process. Regular updates on progress. Prompt delivery.
★★★★☆
26-Apr-2020
Jeffrey Perry : Quick service
★★★★★
26-Apr-2020
Maria Summerson : Helpful, informative and professional. Prompt service.
★★★★★
26-Apr-2020
Trusted Customer : Great product! I always keep on in the pantry. I no longer find insect surprises in my flour, cereal and rice.
★★★★★
26-Apr-2020
Trusted Customer : Easy to navigate website with relevant products available to order. Delivered on time without issue.
★★★★☆
24-Apr-2020
Trusted Customer : Prompt delivery, great easy to use product. Only drawback was not having clear instructions for safe use on the bottle. This was soon remedied by their customer service team.
★★★★★
24-Apr-2020
Trusted Customer : Ordered several times. Very fast and reliable service.Will buy from them again.
★★★★★
24-Apr-2020
Trusted Customer : They have the best prevention and treatment for moths, and are always helpful. When my goods went missing in the post, they immediately sent me a replacement order.
★★★★★
23-Apr-2020
Trusted Customer : Manufacturer/shipper (even in this crazy pandemic time) processed my order and it arrived promptly. The product is wonderful--it truly works.
★★★★★
22-Apr-2020
Sharon Ellis : Arrived on time.
★★★★★
21-Apr-2020
Trusted Customer : Best product. Effective and nontoxic. And excellent friendly service.
★★★★★
21-Apr-2020
J Luce : Fantast!ic
★★★★★
21-Apr-2020
Trusted Customer : Efficient service and helpful advice
★★★★★
20-Apr-2020
Trusted Customer : Clear info on the site, good range of products
★★★★☆
17-Apr-2020
Trusted Customer : Yes I would order again - good product, delivered promptly excellent instructions on how to set up.
★★★★★
17-Apr-2020
Trusted Customer : Fast and accurate. Product works.
★★★★★
17-Apr-2020
Catherine Czubacki : Clothes moth sticky traps work excellently. Their information about the moths life cycle is also excellent. I wrote to them with a question which they answered right away. Great product & team.
★★★★★
16-Apr-2020
Trusted Customer : I’d recommend and buy from them again
★★★★★
16-Apr-2020
Kate Ellison : fast and efficient service
★★★☆☆
15-Apr-2020
Charles Harvey : I have moths in my apartment. As indicated by the traps. So the traps work, perhaps you can develop mine to attract female moths as well?
★★★★★
14-Apr-2020
Barbara Vilutis : These capture moths better than any other I have tried. They really work.
★★★★★
13-Apr-2020
Trusted Customer : Excellent service service.and every he product
★★★☆☆
13-Apr-2020
Trusted Customer : Products were easy to order on-line and arrived promptly - I was ordering up moth trap hormone refills. My disappointment was that the "enter a coupon/promo/discount code" field was not visible at any point during the order process so I could not utilise the 10% off code from a previous order. This is obviously frustrating as products are of significant value and hadn't been an issue on a previous order made months ago. Has the website been changed?
★★★★★
13-Apr-2020
Cathy Ross : yes ......
★★★★☆
12-Apr-2020
Trusted Customer : fast and efficient
★★★★★
11-Apr-2020
Trusted Customer : customer service was good. Shipping was fast.
★★★★★
10-Apr-2020
Susan Johnsson : Great way for catching the clothing moths. I have gotten skilled at catching them on the sticky backing.
★★★★★
09-Apr-2020
Trusted Customer : Worked better than any other I tried.
★★★★★
08-Apr-2020
Rory Johnson : Used before 1st class again
★★★★★
06-Apr-2020
Trusted Customer : I would definitely but again. They really work and are catching the moths for us. What a relief!
★★★★☆
06-Apr-2020
IAN GOULD : Excellent service as usual for our regular annual supply of mothproofing products. Didn't give 5 stars only because a couple of products were out of stock and don't know how well the alternatives we ordered will work.
★★★★★
03-Apr-2020
Trusted Customer : Prompt delivery and easy ordering
★★★★★
03-Apr-2020
Carol : The website is good and the product came I'm a timely manor. The website is also very educational.
★★★★★
02-Apr-2020
Trusted Customer : Good product, good service - definitely will buy again from Moth Prevention.
★★★★★
02-Apr-2020
Dominic Hines : Delivered very promptly. Will use again.
★★★★★
02-Apr-2020
Trusted Customer : Quality of the products. Prompt response to the order. Disappointed that it wasn't clear that I should also have ordered another moth trap. I have only one from the original order placed by my daughter. why wouldn't someone not query why I needed six refills?
★★★★☆
30-Mar-2020
Edmund Rodney Goodwin : Good range of products and good info
★★★★★
30-Mar-2020
Trusted Customer : very quick and efficient and another voucher for money off thank you
★★★★★
29-Mar-2020
Trusted Customer : Yes
★★★★★
28-Mar-2020
Trusted Customer : Quick delivery. Thank you!
★★★★★
27-Mar-2020
Chris Prosser : Good, effective product at a good price; delivered very swiftly.
★★★★★
26-Mar-2020
Karen Kermani : The best traps on the market. They really catch a lot of moths. Easy to use .
★★★★★
18-Mar-2020
Clare Griffel : Effective products, fairly priced, and with excellent customer service and rapid delivery - what more need I say? I particularly appreciate the reminder at the start of moth season!
★★★★★
16-Mar-2020
Trusted Customer : prompt delivery,good value and efficient. I have used Moth Prevention for many years.
★★★★★
08-Mar-2020
Trusted Customer : Efficient and easy website to use. Products excellent
★★★★★
07-Mar-2020
Trusted Customer : Easy and efficient and products very effective
★★★★★
04-Mar-2020
Sarah Houle : Came very promptly
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4.6/5
★★★★★
based on Independent Customer Feedback