Service Reviews

About Feefo

Honest

Feefo will only invite genuine customers who have bought from the site to leave feedback. This ensures that the feedback you read is from real consumers who provide valuable information and is not written by clever marketing people to make the company look better than they are.

Unbiased

All feedback received, both positive and negative, is displayed publicly on the Feefo website. Whilst it is wonderful to get glowing reviews, consumers accept that not every company gets it right every time and a company can be measured on how good they are by the way they respond to their clients when things dont quite go perfectly.

Independent

Feefo is a wholly independent company, established to provide an opportunity for e-commerce businesses such as to outsource the role of collecting genuine customer feedback about the overall service experience and the quality of the products purchased. None of the feedback received is manipulated or edited to favour the retailer what we receive is what is displayed.

Service Reviews

★★★☆☆
20-Oct-2021
Judann Luening : I would appreciate if you would carry the refills again. Your product is very expensive when I need to orderPlease 10 at a time every few months. The refills save me money.
★★★★★
19-Oct-2021
Arch Northcutt : Yes, I would buy from them again.
★★★★★
19-Oct-2021
Cherry Frizzell : Yes - quick, efficient and a superb product.
★★★★☆
18-Oct-2021
Trusted Customer : it's easy to set up and works .
★★★★★
17-Oct-2021
Karen Moen : Excellent shipping time and the taps caught more than any I had previously tried. Since I got your product the moth problem is getting under control.
★★★★☆
14-Oct-2021
Trusted Customer : Delivery speed was good, though I've been spoiled by Amazon Prime's 2-day delivery (which is not always 2-days anymore, either...)
★★★★★
11-Oct-2021
Trusted Customer : The service is excellent. I have used it before and found it works but needs redoing a couple of times a year. I do the majority of the house in one go so have to find a day when I can shut off most of the house for the required amount of time. Have not done it so far this time!
★★★★★
10-Oct-2021
Trusted Customer : What a super service they offer. The refill Moth traps work so well. We will be back for future supplies in due course. An excellent company to deal with.
★★★★★
09-Oct-2021
Trusted Customer : These Moth prevention sticky pads work great and you can hang them anywhere. They last a long time and gets you ahead of the actual moth flying around.
★★★★★
08-Oct-2021
Mr. Charles MacKinnon : good asdvice and products
★★★★★
06-Oct-2021
Trusted Customer : Very quick delivery, very happy with the servicde
★★★★★
05-Oct-2021
Trusted Customer : I had 3 rugs which had been stored rolled together, when I unfolded them there were lots of moths and some holes where the moths had eaten the rugs. I vacuumed them carefully on both sides then spread them out as much as I could in one room and lit 2 of the smoke bombs, closing the door. After checking that the tapers had burnt out I left the room shut and actually didn’t go in there again for some days. I haven’t seen another moth since and so have not yet had to use the spray yet. I’m super happy with the results and would definitely recommend the smoke bombs. They don’t leave any smell or residue either.
★★★☆☆
05-Oct-2021
Trusted Customer : They were average so three stars
★★★★★
05-Oct-2021
Trusted Customer : five star products and service as ever
★★★★★
05-Oct-2021
Trusted Customer : ***** moths showed up in my kitchen? Identified them from your website. They originated from bird seed in the garage next to kitchen. Bought your ***** moth strips and put them on outside of cabinets where I had seen them land. Nothing happened. Got a follow-up email from your site which said the moths most often crawl into ***** door cracks. Moved strips inside the cabinets. Thanks for the follow up info... the strips are working great!
★★★★☆
02-Oct-2021
Trusted Customer : Haven’t tried long enough to see it’s effectiveness, but the back lining sticking is one sided and narrow so the trap cannot stick stable to any surface. It keeps coming off. I have to add a double side tape to hold it in place.
★★★★★
01-Oct-2021
Trusted Customer : Excellent!
★★★★★
30-Sep-2021
Theresa Barrington : Useful information on website. Ordered recommended products which were received quickly. Applied the products in the order recommended. No unpleasant smell. Vacced up powder after 3 weeks. Checked moth traps and thankfully no return of moths. Problem solved but will now be replacing wool carpet with manmade one!
★★★★★
28-Sep-2021
Trusted Customer : They gave excellent advice and made me feel calmer about my problem. The products seem hoid and easy to use
★★★★★
28-Sep-2021
Trusted Customer : Extremely fast delivery and effectively working traps!
★★★★★
28-Sep-2021
Trusted Customer : You find what you want online and then go through the ordering process. The items arrive a couple of days after. All seamless.
★★★★★
28-Sep-2021
Susan Wordsworth : Product did what it needed to do. Good price.
★★★★★
28-Sep-2021
Tryna Hope : I was unable to reach the source. Nonetheless, I did put up the sticky strips and it cut the population of pantry moths to a minimum. I've hired a handyperson to deal with the source - then I'll use the spray and sticky strips to deal with any leftovers. I love this product.
★★★★★
28-Sep-2021
Trusted Customer : Super fast delivery. Super effective, weeks afterwards too.
★☆☆☆☆
28-Sep-2021
David : Not convinced the traps have any pheromone
★☆☆☆☆
28-Sep-2021
Trusted Customer : Never received my order . Still waiting to see if it comes I am very disappointed .
★★★★★
27-Sep-2021
Sarrah Chapman : My order got lost in the mail and they immediately sent me a replacement. They are committed to customer service, and the product works!!! It's much better than the leading Amazon brand I tried before finding this!
★☆☆☆☆
27-Sep-2021
Virginia Wieneke : No moths came to the moth prevention stickers. We saw quite a few in our library, on our stairs and in the attic. Maybe it’s too late in the season…
★★★★★
27-Sep-2021
Kathy P : So far we are quite impressed with the product. The hormone area is large and we are catching moths - had no idea we had this many. scary! we have just hung the second order of clothes traps which will be good for the next 90 days.
★★☆☆☆
27-Sep-2021
Trusted Customer : Way too expensive. Found another brand at local store that were much less expensive and worked far better. After one week there were only 4 moths caught using Moth Prevention traps vs the other brand which trapped 36!
★★★★★
26-Sep-2021
Trusted Customer : It worked! Not now.
★★★★★
25-Sep-2021
Trusted Customer : appreciate the follow up emails and the informative website. The traps worked!
★★★★☆
24-Sep-2021
Trusted Customer : The strips work & the pantry moths are virtually gone! I only had some trouble attaching the strips without getting glue on my hands, but the tips about getting rid of the glue worked as well!
★★★★★
23-Sep-2021
Madeline Derro : Would definitely recommend
★★★★★
21-Sep-2021
Talia Halpern : I loved how responsive they were to my specific situation. Never have had that with a company.
★★★★★
09-Sep-2021
Trusted Customer : Efficient. After a good cleaning, I used their product and I am happy of the result. There is gloves and mask. After using the can I left the room closed for 2 hours. Explanations are great and easy to follow.
★★★★★
08-Sep-2021
Darryl Bradford Jr. : Traps work so much better than anything else I tried!
★★★★★
07-Sep-2021
Trusted Customer : The traps work great. Wish I had known there was a kit before I purchased the traps.
★★★★★
06-Sep-2021
Trusted Customer : Quick, efficient service. Provided tracking for delivery. Also gave excellent instructions for use once received.
★★★★★
03-Sep-2021
Jo Ann Smail : The packets arrived on time and they have been effective so far
★★★★★
31-Aug-2021
Trusted Customer : Fast service . Good packaging
★★★★★
29-Aug-2021
Trusted Customer : great product, super fast shipping
★★★★★
27-Aug-2021
Trusted Customer : So far so good. I've used three moth catchers for three months and have just replaced them for another three months. Still have moths but not as many.
★★★★★
27-Aug-2021
Victor Costanzi : The strips arrive quickly and are easy to use. So far, so good.
★★★★☆
26-Aug-2021
Trusted Customer : It worked wonders with male moths but fails to get all of them even with new strips all over.
★★★★☆
25-Aug-2021
Robert Shapiro : Product seems to work well for the designated time period. Prompt customer service
★★★★★
25-Aug-2021
claudia pena : Received my traps quickly! Greatly appreciated!
★★★★★
25-Aug-2021
Trusted Customer : Definitely attracts moths!
★★★★★
25-Aug-2021
Trusted Customer : Very good at attracting moths.
★★★★★
24-Aug-2021
Trusted Customer : This product did just what they said it would, I was looking for something that was better than the over the counter moth traps, As soon as these traps arrived I put some of them out, in the first day I was catching moths, and now the numbers that I am catching has decreased. I will continue using them as I see fit.
★★★☆☆
23-Aug-2021
Richard Shepherd : We covered the whole house closing down each room in turn. Still evidence of moth flying in the evening although certainly less than before.
★★★★☆
21-Aug-2021
Trusted Customer : Shipping was quick and product arrived in good shape
★★★★★
21-Aug-2021
Natalie Grigg : everything... I mean, the package arrived! Big deal...
★★★★☆
20-Aug-2021
Trusted Customer : I haven’t received the product yet.
★★★★☆
19-Aug-2021
Enoch Ihde : I'd happily give this 5 stars, as the product is great, but shipping to Canada was mysteriously discontinued, even though older packages specifically advertise shipping to Canada.
★★★★★
18-Aug-2021
Trusted Customer : Received order quickly. The strips are amazing and took care of our moth problem within a couple days. AMAZING PRODUCT
★★★★★
18-Aug-2021
Trusted Customer : Very quick response and an easy to use product.
★★★★★
18-Aug-2021
Trusted Customer : Received my order very quickly. They also sent follow-up emails. Excellent service.
★★★☆☆
17-Aug-2021
Trusted Customer : These do not work, so far.....and way too awkward to stick anywhere.
★★★★★
16-Aug-2021
Trusted Customer : Fast ship clean packaging of strips and easy to order
★☆☆☆☆
15-Aug-2021
Sera Deva : I have a huge moth infestation and I put out all of the traps I received in all of the recommended places. The traps caught a total of 1 moth over almost 2 weeks.
★★★☆☆
13-Aug-2021
Trusted Customer : Can’t get response to send
★★★★☆
11-Aug-2021
Donald deGraffenried : The method is working, captured many moths. I would say a 75% improvement and still capturing moths. Have found one nest and got rid of it.
★★★★★
10-Aug-2021
Catherine Smith : Loved the prompt delivery and the follow up email with suggestions was very helpful and welcome!
★★★★★
08-Aug-2021
William Cramer : Everything was fine.
★★★★★
07-Aug-2021
Trusted Customer : My experience has been terrific with this product. It really works
★★★★★
04-Aug-2021
Carl Anderson : The moths are gone. i would highly recommend your kit.
★★★★★
04-Aug-2021
Trusted Customer : Timely delivery
★★☆☆☆
03-Aug-2021
SHEILA WEISS : nothing has been attracted to the traps..so disappointed I really believed what i read that I bought 2 packages nothing has been caught and I moved the traps around.
★★★★★
01-Aug-2021
Anina holmes : quickly delivered and the products work so well. Will definitely be ordering more from them.
★★★★★
29-Jul-2021
Trusted Customer : Outstanding support in dealing with the moth larvae infestation and excellent results using th3 moth traps. I highly recommend this product with no reservation what so ever.
★★★★★
26-Jul-2021
Trusted Customer : Very fast delivery and the traps have certainly done their job
★★★★★
26-Jul-2021
Penny Morris : I’d definitely recommend. Good website, excellent products, speedy arrival of my order.
★★★★☆
22-Jul-2021
Michael Weiss : Easy to assemble and put in closets and cabinets. We used six traps and so far we have trapped only one month. wich is good.
★★★★★
21-Jul-2021
Trusted Customer : Very prompt service thank you.
★☆☆☆☆
19-Jul-2021
Trusted Customer : I still have moths, and frankly I only live in a two-bedroom apartment. Further, the shopping cart experience was dreadful. It kept trying to upsell me with annoying popups. I'd thought I'd cancelled the purchase, then look I still got charged and received the product. I used it, thinking it would solve the problem, but it did not.
★★★★★
19-Jul-2021
Stephanie Heap : Prompt delivery, customer friendly site and their products do the job
★★★★★
18-Jul-2021
Trusted Customer : Excellent service and Moth Prevention makes the most effective moth traps on the market. Love the option to buy bulk and get free shipping! Keep up the good work.
★☆☆☆☆
17-Jul-2021
James Ralston : Only worked when I swatted the moths with the traps
★★★★★
15-Jul-2021
Trusted Customer : Online ordering was easy and they were shipped and delivered promptly.
★★★★☆
14-Jul-2021
Thomas O'Shaughnessy : Pheromone trap works well. Catching moths consistently. Found it more effective in a higher location.
★★★★★
11-Jul-2021
Trusted Customer : Have moths in our chimney. Closed it off with a trap inside and took care of the problem.
★★★★★
08-Jul-2021
Helen Donna Passaretti : Excellent really catches moths
★★★★★
08-Jul-2021
Trusted Customer : I have ordered from them before and therefore quite happy to purchase further products. Prompt acknowledgement of my order and fast delivery - I was kept informed of when and what time the parcel would be delivered. I was also offered an option to change delivery instructions up to the time of arrival. Well impressed!
★★★★★
08-Jul-2021
Trusted Customer : shipped promptly working well
★★★★★
07-Jul-2021
Trusted Customer : Traps received quick when expected. First week nothing. Second week, I have several moths on every trap. Appears I have a moth problem, sure hope I've found a solution...
★★★★★
05-Jul-2021
A Thornton : good service
★★★★☆
05-Jul-2021
Trusted Customer : very prompt reply to my order.
★★★★★
04-Jul-2021
Trusted Customer : Ordered online and came quickly
★★★★★
04-Jul-2021
Trusted Customer : The ordering was easy and delivery was quick. So far, I'm catching moths!
★★★★★
03-Jul-2021
Trusted Customer : A timely delivery of a repeat order. I have used the moth bombs before to treat an infestation and wanted to repeat to be safe from moths.
★★★★★
01-Jul-2021
Steve Lipshie : The three moth traps have caught over 100 moths so far, and hopefully the problem will eventually be brought under control. It's too soon to give a final verdict.
★★★★★
30-Jun-2021
James E Fent : It works great and as advertised.
★☆☆☆☆
30-Jun-2021
Daniel Hatfield : I think you have an affective product, however when you ship your product in a flat envelope, the adhesive gets smooshed to the protective peel layer and it makes it very difficult to remove.
★★★★★
27-Jun-2021
Victoria Eveleigh : It worked!
★★★★★
27-Jun-2021
Chris Veitch : Delivery prompt. The smoke canisters have been really effective.
★☆☆☆☆
26-Jun-2021
M A Robertson : I placed the traps as recommended. I moved them from different heights as also recommended. Not one moth was caught in the traps. We can see them flying around.
★★★★☆
24-Jun-2021
Trusted Customer : Took 5 days instead of 3 to get here, which was stressful since one wants to get right on it! But once they came, we started catching a few moths right away, and were relieved to find out there were very few upstairs & we could try just treating the carpet downstairs, where they were first found. The traps are excellent for evaluating & monitoring the situation
★★★★★
24-Jun-2021
Trusted Customer : Order placement on the Internet was smooth and straightforward. Credit card transaction very easy. The packaging was superb. Delivery by our favourite courier DPD completed as planned.
★☆☆☆☆
15-Jun-2021
David Brett : I bought your mini 'bomb' for my front room after other measures (insect spray, impregnated card strips) has failed to get rid of the cloth moths. I saw no more moths after its use - until a few days later, when a couple of moths appeared on the wall.Since then, lots more moths in both rooms where the bombs were used. Sorry, but the problem persists.
★★★★★
20-Jun-2021
Trusted Customer : Great delivery service, great products.
★★★★★
19-Jun-2021
Trusted Customer : The delivery of the units was fairly quick and they are catching the male moths. I would put these everywhere in my house but they are too expensive.
★★★★★
19-Jun-2021
Trusted Customer : Item as described
★★★★★
17-Jun-2021
Marilyn Johnson : Quick fulfillment of order! Replaced with new refills and immediately caught more moths. The traps work. I am hopeful after many months of using these traps the moths’ life cycle will be broken and moths will disappear.
★★★★☆
16-Jun-2021
Trusted Customer : Fast delivery
★★★★★
16-Jun-2021
Maurice West : Excellent service again and product despatched quickly and arrived next day despite opting for standard delivery.
★★★★☆
14-Jun-2021
Trusted Customer : fast service
★☆☆☆☆
14-Jun-2021
Angela Hailstone : The products arrived promptly thank you. I wished to purchase more sticky strips for moth traps I bought from you last year - I have some left and they are functioning well - with small white rectangular strips in white plastic casing. They were not available - instead there were more expensive larger ones - the colour of brown paper in cardboard casing. I have put both kinds in by bedroom. The smaller old ones are highly effective but the new ones hardly catch any.
★★★★★
12-Jun-2021
Trusted Customer : Quick delivery as promised
★★★★★
10-Jun-2021
Susan Johnsson : The moth traps work. They also allow me to capture moths "on the fly". They were very accodating when I ordered the incorrect product.
★★★★★
09-Jun-2021
Trusted Customer : Prompt delivery.
★★★★★
09-Jun-2021
Trusted Customer : Very effective in catching moths
★★★★★
09-Jun-2021
Trusted Customer : Great product and quick service
★★★★★
08-Jun-2021
Trusted Customer : They ship quickly and these products work. I love that you remind me every three months that it's time to replace our moth traps.
★☆☆☆☆
08-Jun-2021
Gene Biringer : I've set two traps in a small basement and have caught only two moths in one month. I've swatted many more than that.
★★★★★
07-Jun-2021
Norman Merrells : Great products that work. Speedy next day delivery
★★★☆☆
07-Jun-2021
Robert Glover : Delivery and costumer Service was good. Fumers, with spraying, worked well at first, but moths are now back again. Will keep trying.
★★★★★
06-Jun-2021
Trusted Customer : I was given excellent personal service and helpful advice. The products were easy to use and effective.
★★★★★
06-Jun-2021
Bob Kloos : I was frustrated that the delivery took a week, but it turns out it was FedEx's fault. Moth-Prevention sent another set at no additional cost. Very thoughtful.
★★★★★
04-Jun-2021
helen hobart : These moth traps work much better than any others I have tried. The included hook allows one to experiment with low or high hanging spots, and the sticky paper attracts far more moths than I knew were on the loose in this house with wool carpets.
★★★★★
03-Jun-2021
Trevor Stewart : Good service and delivery. No evidence yet that the supplies are in fact working
★★★★★
03-Jun-2021
Trusted Customer : Traps attracted many cloth moths that other store bought traps did not.
★★★★★
02-Jun-2021
Ann Shelford : First class products, really knocked my infestation and now I’m in charge again! Excellent prompt service, couldn’t recommend them more highly. Nice to know it’s a family company.
★★★★★
01-Jun-2021
Trusted Customer : Informative website. Clear instructions about products, when and how to use depending on house size. Easy to use, no residual smells, and plenty of information about ongoing prevention.
★★☆☆☆
01-Jun-2021
Terry : Terrible Design. Uneven glue is spread completely on the boards-----from edge to edge. Got sticky glue all over my fingers.
★★★★★
31-May-2021
Phyllis S : Bringing Mom's clothes home after she passed brought moths with them. So from PANIC TO CONTROL -- I would highly recommend every product I've received and had great success with. The flying moths were literally everywhere. I've refilled all of the traps (9) with continued success. Now that the moths seem to be dying down in numbers, I'm sending my good clothes for dry-cleaning and have the moth-proof clothes bags to hang them in after cleaning. I also ordered a few dozen cedar clothes hangers for my good clothes that aren't going into my cedar closet. THANK YOU FOR YOUR PRODUCTS BEING AND DOING EXACTLY AS DESCRIBED.
★★★★★
30-May-2021
Bernadine Williams : I was very impressed with the speed of delivery and how well the items were packed. Good quality products, it all worked well, I can't complain, would definitely recommend them.
★★★★☆
29-May-2021
Trusted Customer : Informative website. Easy to order but I was not able to claim my discount. Speedy service.
★★★★★
29-May-2021
Phoebe Hilary : efficiency
★★★★★
29-May-2021
Trusted Customer : Easy to use and seems effective so far.
★★★★★
28-May-2021
David Attley : Prompt service
★★★★★
27-May-2021
Trusted Customer : This is an excellent product. We've ordered it several times before. We are amazed how effective the trap is. Thank you for your prompt delivery.
★★★★★
27-May-2021
Trusted Customer : I will continue to buy Moth-Prevention products, I’ll am a customer for life.Thank u so much for answering email questions I had.
★★★☆☆
27-May-2021
Trusted Customer : Delivered within timescale, can't rate higher as product was rubbish
★★★★★
25-May-2021
Hazel Goldman : I have used these before and they attracted a great many moths to a sticky end!!!!! Hopefully continued use will eventually achieve a moth free home.
★★★★★
25-May-2021
Trusted Customer : I have been a customer for years and really value the speedy service and good products.
★★★★★
25-May-2021
Trusted Customer : Fast efficient and well packaged. Not really , waiting to see if moth continue
★★★☆☆
24-May-2021
Trusted Customer : Sent moth traps and followed up nicely but no bugs were caught!
★☆☆☆☆
23-May-2021
Trusted Customer : One bomb did not deploy successfully and one gurgled rather than expelled the mist and made a mess. Still have moths which the males are being attracted to the pheromone trap. I went to a lot of trouble and expense to prepare for the bomb event only to be very disappointed in the results. I would like a refund for the large expense I paid for the poor results.
★★★★★
23-May-2021
Frank Russell : Products delivered and appear to work
★★★★★
22-May-2021
Raymond Bashista : It took a while but the moths seem to be gone. I probably should have replaced the traps more frequently. On the one I put up most recently there was just a single moth on it, and no more after a number of days. Another plus is that there was no smell. Great for my purposes.
★★★★★
21-May-2021
roach : The information about moth infections was comprehensive. This enabled me to categorize what our particular problem was and enabled me to decide what products i would need to eradicate the problem. To date we seem to be rid of moths.
★★★★★
21-May-2021
Jean Billington : Quick service. Best part is the moth strips I buy really work!
★★★★★
19-May-2021
Trusted Customer : So far the product looks promising--it has caught a number of moths. It's too soon to determine how effective it will be in eliminating my moth problem.
★★★★★
18-May-2021
Trusted Customer : Received my order very quickly. The moth traps work so well I have reordered them every year for the past four years.
★★★★★
17-May-2021
Trusted Customer : Thank you to Moth Prevention for providing the level of care and advice I needed when my local pest control service basically said "good luck" and left. I ordered the kit and moth traps and Dan was kind enough to reply to my questions via email. The moth issue in 3 areas of my home was exhausting to tackle, but so much easier with the correct tools in hand.
★★★★★
17-May-2021
Trusted Customer : Excellent informative service. When I found two holes in a cashmere cardigan in my wardrobe the panic began! Moth Prevention gave me the information and products need to sort the problem out quickly. Thank you!!
★★★★☆
17-May-2021
Trusted Customer : Quick delivery, lots of useful info on website
★★★★★
16-May-2021
Trusted Customer : the product works I had to use it last year.. and this year is prevention only. Easy to order and quick to arrive.
★★★★★
16-May-2021
Chris : Answered my email questions. Good range of products at reasonable prices. Dispatched very promptly.
★★★★★
16-May-2021
Trusted Customer : Excellent service. Things arrived quickly.
★★★★★
14-May-2021
Trusted Customer : Very quick delivery. Easy set up. Started trapping moths immediately.
★★★★★
11-May-2021
Trusted Customer : Arrived quickly
★★★★☆
10-May-2021
Mathilda Fraser : Everything arrived on time
★★★★★
10-May-2021
Rita Pysarchyk : This product works. I have tried other products and this one is the best.
★★★★☆
08-May-2021
John Mitchell : Good fast delivery
★★★★★
06-May-2021
Trusted Customer : Excellent, really appreciate the Fedex speedy delivery! Product is working, trapping moths.
★★★★★
06-May-2021
Katherine Brooks : I thought this spray would fix the moth problem but unfortunately my moth infestation in my garage was to big for this and I had to call the exterminator This did work exceptionally well.
★★★★☆
04-May-2021
Trusted Customer : Seems that the spray has worked quite well but the sticky pads don’t have a single captured moth. There are moths around so it seems quite an ineffective device.
★★★★★
04-May-2021
Valerie Davies : The order arrived within a couple of days of ordering
★★★★★
03-May-2021
David DeMarini : The product works well, and it is effective. I highly recommend this product to rid your house of moths
★★★★★
29-Apr-2021
Helen W : Easy to order, efficient and timely delivery
★★★☆☆
27-Apr-2021
mike thomas : Stop had moths afterwords
★★★★☆
25-Apr-2021
Trusted Customer : I know from past experience that the products and service are excellent. On this occasion they were let down by the courier who took four or more days to deliver on a next day delivery, but that wasn't their problem, which is why only 4 stars
★★★★★
23-Apr-2021
Trusted Customer : The service was fast and convenient. FYI, you can't get rid of moths in a week or even a month. You have got to be vigilant and consistent! But trust me, THEY DO WORK!
★★★★★
21-Apr-2021
Trusted Customer : I would recommend these traps as an efficient way to help with moth control. We are seeing some moths captured but the problem remains. We need to give these traps more time to fully evaluate their effectiveness. At a minimum right now we're seeing where the moths are not present which is some reassurance.
★★★★★
19-Apr-2021
Trusted Customer : Really helpful and good advice. Mich appreciated. And the products I bought are helping so thank you!
★★★★★
18-Apr-2021
Trusted Customer : Usually I don’t provide feedback on companies but I have been so impressed with Moth Preventions handling of a faulty bottle that I wanted to let others know. A product they sell is in bottle form. The bottle wouldn’t open. When I contacted the company they not only arranged for a replacement but checked that it would open, and tested to ensure it would not leak in transit. Marvellous. I am, of course, returning the faulty bottle.
★★★★★
16-Apr-2021
Trusted Customer : The Moth-Prevention traps have lived up to their promise, catching a number of male moths in our closets. Gratifying to see! The Moth-Prevention team also sends emails that are actually helpful and not merely promotional, bucking the trend of post-purchase communications today in the best possible way. Finally, when I sent an email with comment, I received a prompt reply from a real person. Great product, good customer focus and service. I highly recommend!
★★★★★
15-Apr-2021
Trusted Customer : Good service.
★★★★★
13-Apr-2021
IAN GOULD : Excellent products and service as usual. Everything we needed to complete our Spring mothproofing!
★★★★☆
12-Apr-2021
Trusted Customer : Easy to understand instructions. No after smells
★★★★★
11-Apr-2021
Trusted Customer : Service was very quick and product worked at killing my moth infestation
★★★★★
11-Apr-2021
Trusted Customer : Efficient service
★★★★★
08-Apr-2021
Trusted Customer : Products displayed well and easy to choose,and quick delivery.
★★★★★
07-Apr-2021
Michael Saunders : Very efficient
★★★★★
04-Apr-2021
Trusted Customer : Order delivery is fast and the product works as advertised. What I like is the product plus the education on the moths, which is very thorough and easy to understand. I am following their guidelines on moth eradication.
★★★★★
02-Apr-2021
Susan Handy : What a great service! The carpet moth kit came complete with a step-by-step guide, the four products needed, plus gloves and a face mask. I'm hopeful that those ******* are gone for good.
★★★★★
31-Mar-2021
Trusted Customer : Quick delivery and the product works!
★★★★★
30-Mar-2021
Trusted Customer : Excellent and efficient service. We moved to our new home in October and realised we had a massive carpet moth problem. Most of the carpets were very moth eaten. The moth boxes really helped and so did the Strong Insectiside. If you want to eradicate moths, this company offer a really good range of products.
★★★★★
28-Mar-2021
Trusted Customer : Professional-grade products delivered with simple instructions. I feel empowered to survive and prevent the onslaught of "the moth."
★★★★★
28-Mar-2021
Trusted Customer : Excellent prompt service. Goods arrived in perfect condition.
★★★★☆
26-Mar-2021
Trusted Customer : Expedient delivery from date of order
★★★★☆
26-Mar-2021
Trusted Customer : Fast delivery.
★★★★★
25-Mar-2021
Trusted Customer : Good service. Expensive product, but from experience I know the Pheromone traps work!
★★★★☆
24-Mar-2021
Trusted Customer : Everything was as explained...I probably "overbought" as there has been only one moth in one of the two traps that I put out in 3 weeks
★★★★☆
23-Mar-2021
Mary Crehan : Package arrived within a couple of days. Contents as ordered
★★★★☆
23-Mar-2021
Trusted Customer : Lots of information, particularly pictures of the little beggars. I haven't caught any moths yet, time will tell.
★☆☆☆☆
20-Mar-2021
Carol Leonard : I see moths, but these new contraptions have captured not a single one.
★★★★★
20-Mar-2021
Trusted Customer : Easy to order, speedy delivery, good quality goods.
★★★★★
17-Mar-2021
Hayde Sacerdote : Excellent, super quick service and all very easy
★★★★★
16-Mar-2021
Trusted Customer : Easy to use, odourfree
★★★★★
11-Mar-2021
Peter Bicknell : It worked. Moths gone!
★★★★★
08-Mar-2021
Helen Rodgers : Arrived next day.
★★★★★
05-Mar-2021
Trusted Customer : Always very promt!
★★★★★
28-Feb-2021
Trusted Customer : Excellent products that really work. Customer care first class with advice with rapid response to questions. Fighting a moth infestation is a war and needs all the understanding of the priblems and the kindly help that was given.
★★★★★
23-Feb-2021
Trusted Customer : Excellent product and fast service
★★★★★
09-Feb-2021
Ewan Cameron : Easy to use website,excellent choice, efficient service
★★★★★
07-Feb-2021
Trusted Customer : Products arrived very quickly and good instructions. Such a strong anti tamper lid that we had great difficulty in opening the bottles to attach the spray tops but got a strong chap to help us!
★★★★☆
22-Jan-2021
peter hodgson : only them a few weesks so dont knlow
★★★★★
31-Dec-2020
Bob Yerbury : Delivered promptly and product very effective
★★★★☆
18-Dec-2020
Trusted Customer : Sending a moth prevention product that was easy to use
★★★★★
16-Dec-2020
Christopher Jones : Good product and in place; hoping is going to work!
★★★★☆
15-Dec-2020
Trusted Customer : Service was quick and efficient.Product very effective definitely recommended.Easy to order too.Will use again if necessary.
★★★★★
13-Dec-2020
James DERRICK : Excellent service; many thanks.
★★★★★
07-Dec-2020
Trusted Customer : Efficient as ever, quality products for a frustrating ongoing battle & good advice
★★★★★
05-Dec-2020
Linda Hall : How very easy the web-site is to use and the ordering couldn't have been simpler. I have used moth prevention before, I really love their products, they are both effective and good value for money.
★★★★★
30-Nov-2020
Kevin Amis : Great service, great product that works really well.
★★★★★
23-Nov-2020
Leslie Brandon : worked ok but did little to rid the flies.
★★★★★
19-Nov-2020
Patrick Mulcahy : The products work, especially the Pheromone traps, unlike another well known brand. Service is good and the products arrive promptly.
★☆☆☆☆
19-Nov-2020
Trusted Customer : Was damp and did not light
★★★★★
18-Nov-2020
Trusted Customer : Delivered very quickly Information contained in the parcel was very informative with detailed instructions on the use of the treatment
★★★★★
18-Nov-2020
Simon Tudor-Price : Captures and kills the little blighters
★★★★★
12-Nov-2020
Trusted Customer : Fast delivery. Expert service. Reliable product. Effective in preventing pest infestation growth. Would recommend for domestic use in small to medium sized homes/ flats or rooms.
★★★★★
11-Nov-2020
Martinette Ferreira : Their customer service is very good and replaced a faulty product as soon as they were informed.
★★★★★
09-Nov-2020
Trusted Customer : Easy to navigate the website and the product is perfect, delivered promptly
★★★★★
08-Nov-2020
Trusted Customer : Efficient and prompt service.The merchandise was in stock and delivered on time as promised.
★★★★☆
08-Nov-2020
VALERIE M LEES : There were a couple of glitches in the original order an return process ( things that can easily go wrong ) however the customer care service was faultless ; speedy and polite. Everything was resolved very quickly so no hesitation in recommending the efficiency of the on line service. Not used the products yet but imagine they’ll do what it says on the label !!
★★★★★
05-Nov-2020
Trusted Customer : The products really work. The website is easy to use and delivery of products is swift.
★★★★★
05-Nov-2020
Trusted Customer : Quick service
★★★★★
28-Oct-2020
Trusted Customer : Good prompt service with clear instructions on what to do and we are now moth free so that's great
★★★★★
26-Oct-2020
Trusted Customer : Easy website to use and super fast delivery Many thanks
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4.4/5
★★★★★
based on Independent Customer Feedback