Delivery Information

UK Orders

Shipping Status: Normal.

Premium Delivery - £4.95
- 1-2 day delivery service: Royal Mail Tracked 24
- Same day despatch on orders placed before 1pm (Mon-Fri) excluding public holidays
- Orders placed after 1pm will be despatched next working day (Mon-Fri)

When purchasing our ‘Killer Kit’: 
- Our 'Killer Kits' may contain aerosols and pesticides. For this reason we despatch our then by DPD Next Working Day, at no additional charge to you.

Deliveries & Christmas
- Our Cut-off for shipping before Christmas is 1pm on the 23rd of December
- For guaranteed delivery before Christmas please order before 1pm on the 20th of December
- Orders placed after 1pm on the 23rd of December will be shipped on the 2nd of January

Deliveries to Remote Locations
- There are a number of 'Highland and Island' postcodes where it will take longer than 1 day for parcels to arrive when selecting our 'Next Working Day Delivery' option. 
2 Day Postcodes: AB31 - AB35, AB41 - AB54, AB36 - AB38, AB55 - AB56, FK17 - FK21, G83, GY9, IM, IV, KA27, KA28, KW0 - KW14, PA20 - PA78, PH15 - PH18, PH19 - PH29, PH32 - PH33, PH45 - PH48, PH30 - PH31, PH34 - PH44, PH49 - PH99. 
4 Day Postcodes: KW15 - KW17, ZE

Royal Mail: We use Royal Mail Tracked 24 as standard! There is no need for a signature on delivery. Your deliveries should arrive next day subject to Royal Mail performing to the service standard. Please allow 2 days (Mon-Sat) for our delivery to arrive.

DPD Local: For our Killer Kit orders, we use DPD Local Couriers, a division of GeoPost UK, to get your order to you as quickly and conveniently as possible. For your security a signature is required with DPD Local deliveries. 

If you're not going to be at home to accept your delivery please:
- Specify a work address or a neighbour's address when placing your order (please make sure your neighbour is going to be home and happy to accept the parcel on your behalf). Or, 
- Leave a note on your door to confirm a safe place. Please sign and date your note. And please bear in mind that our courier will not leave your parcel in an area that they do not consider safe i.e. the front door step, the recycling bin etc.

There's no need for you to wait in all day! An email will be sent to you on the morning of the delivery to confirm a one hour time slot that day. This means that you can plan your day around the arrival of your order. If you have entered your mobile phone number at checkout, you will also receive a text alert which will indicate the 1 hour delivery window. Within your email and text notifications you will have the ability to re-schedule your delivery date if the initial date is not convenient.

International Orders

We are unable to accept orders from outside of the UK. 

 

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Next Working Day on Orders Over £60
Standard Delivery Only £4.95
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